Last updated: July 2026
LoopSmiths (“we”, “us”) is a business of Tenacity Group Pty Ltd (ABN 35 159 369 507), based in Toowoomba, Queensland, Australia, and operates loopsmiths.com. We handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect the information you give us, such as your name, business name, email, phone number and enquiry details, when you contact us, book a consultation or use our services. We also collect basic technical information (like your device and browser) when you visit our website.
We use your information to respond to enquiries, deliver and improve our services, book and manage your consultations, and keep you updated where you have asked us to. We do not sell your personal information.
This website does not use tracking cookies, and we do not run third-party analytics on it. If that changes we will update this page first and set out what is collected and why. You can control cookies through your browser settings at any time.
We only share your information with trusted service providers who help us run our business (for example, hosting and communications), and only as needed to deliver our services. We may disclose information where required by law.
We take reasonable steps to protect your information and keep it only for as long as we need it for the purposes above or as required by law.
You can ask to access or correct the personal information we hold about you. If you have a concern about how we handle your information, contact us. You can also raise a complaint with the Office of the Australian Information Commissioner (OAIC).
LoopSmiths is a business of Tenacity Group Pty Ltd (ABN 35 159 369 507), Toowoomba QLD, Australia. Email: hello@loopsmiths.com.
This page is a plain-English summary provided for convenience and is a placeholder pending final legal review. It is not legal advice.