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Australian software product studio

If you can dream it, we can build it.

We turn software ideas into working products — SaaS platforms, web apps, portals and business systems — with the architecture, integrations and infrastructure behind them.

Map my idea

No brief needed. Start with the idea, the problem, or what you want to make possible.

See what we have built
What do you need built6 loops
  • 01Qualify

    Work out who it is and what they need

    02Draft, approve

    AI writes the reply, a person signs it off

    03Book

    Put it in the calendar and confirm it

    TouchesPhoneCalendarCRM

  • 01Strategy

    Plan who to contact, when, and on which channel

    02Copy, QA

    Draft it, then check it before it can ship

    03Sign-off

    A human approves before anything reaches a customer

    TouchesClaudeOpenAIAudit log

  • 01Vision read

    Extract dimensions, rooms and materials from the drawing

    02Confirm

    You correct anything wrong before a quantity is calculated

    03Rules engine

    Deterministic formulas and waste factors, same inputs, same outputs

    TouchesSupplier catalogueXLSXXero

  • 01Wire

    Connect the platforms you already pay for

    02Retry

    Failures are caught and retried, not swallowed

    03Alert

    If something breaks we know before you do

    Touchesn8nClickUpStripe

  • 01Track

    Every lead, reply and booking recorded as it happens

    02Summarise

    The numbers that matter to your trade, in one place

    03Flag risk

    Jobs at risk surfaced before they go cold

    TouchesDashboardEmailSheets

  • 01Scope

    Find the expensive, error-prone work worth removing

    02Ship

    Into production, with paying users, not a prototype

    03Operate

    We run it afterwards rather than handing it over

    TouchesProductSupportRoadmap

We build the automation that turns a missed call into a booked job. And then we run it.

Based
Australia
Live product
QuoteSmiths
ABN
35 159 369 507
Australian
based and remote-first
1 venture live
built, owned and operated by us
1 in build
the studio’s next company
ABN 35 159 369 507
registered here, and checkable
What we build

Tell us what needs building.

Six ways businesses come to us. Each one shows the situation that causes it, what we actually build, what you end up with, and what proves we can do it. Go straight to whichever sounds like your problem.

  1. Workflow automation

    The situation

    The same admin gets re-done by hand every week, and things slip when someone is busy.

    What we build

    The end-to-end flow: what triggers it, what happens next, who approves, what gets recorded. Built once, then run for you.

    What you end up with

    The busywork runs itself in the background, so your team stays on the work that pays.

    • Enquiry capture across calls, forms, ads and DMs
    • Follow-up and chasing that does not forget
    • Booking, reminders and review collection
    • Monitoring, so a failure is visible rather than silent

    ProofThis is the service we already run for Australian trade businesses, from enquiry through follow-up, booking and reviews.

  2. AI systems & agents

    The situation

    You want AI in the business, but not the kind that quietly sends a customer something wrong.

    What we build

    Specialised agents that each own one job: planning, writing, checking, reporting. They draft under human approval, and every action is logged.

    What you end up with

    The speed of automation with a person still signing off before anything reaches a customer.

    • AI drafts, a human approves, the system acts
    • A QA pass before anything ships
    • Vision models where reading a document is the job
    • Deterministic rules where a number has to be defended

    ProofOur own engine is designed around six specialised agents: Strategy, Copy, Creative, Operations, QA and Reporting.

  3. Custom software & platforms

    The situation

    Off-the-shelf software almost fits, so your team works around it with spreadsheets and memory.

    What we build

    A system built to the way your business actually works: the data model, the rules, the screens and the exports, in production with real users.

    What you end up with

    Software that fits the job instead of a workflow bent to fit the software.

    • Workspace roles, revision history and approval
    • Your own catalogues, pricing and business rules
    • Deterministic where the numbers have to be defensible
    • Exports to the tools your business already reports in

    ProofQuoteSmiths, a live estimating platform we built and operate ourselves.

  4. Integrations

    The situation

    Your tools all work, just not with each other, so people are the integration layer.

    What we build

    One engine wiring the platforms you already pay for into a single system, so a job cannot be dropped between two tools that were never meant to talk.

    What you end up with

    One source of truth instead of five tabs and a group chat.

    • Comms, calendar, payments, storage and CRM
    • AI providers and workflow engines
    • One place the work lives, instead of five
    • You never touch any of it. We run it

    ProofThese are the platforms we build on. The full list is below.

  5. Operations & reporting

    The situation

    You can feel how the business is going, but you cannot show it in numbers.

    What we build

    The operational view: the KPIs that matter to your trade, tracked in one place and summarised in plain English every month.

    What you end up with

    You can see what is working, and what is about to go wrong, before it does.

    • Monthly performance report
    • Lead-source breakdown and response-time tracking
    • Jobs-at-risk alerts
    • Plain-English summaries

    ProofMonthly reporting, lead-source breakdown and jobs-at-risk alerts ship as part of the service.

  6. Product development

    The situation

    There is a real product in the manual work your industry still does by hand.

    What we build

    The product itself, found, scoped, shipped into production with paying users, and then operated rather than handed over at launch.

    What you end up with

    A business, not a prototype.

    • Find the expensive, manual, error-prone work
    • Ship the real thing, in production, with paying users
    • Determinism where it matters, AI where it helps
    • Operate, support and improve it

    ProofIt is how we built QuoteSmiths, and how The Concept Realty is being built now.

Under the hood

One engine. Every tool wired together.

A system is only useful if it reaches the tools the work already lives in. We build around the stack a business runs on, connecting communication, operations, data, AI and money where the workflow needs them, and we run the joins rather than handing you a diagram of them.

Marked platforms are ones we already run inside the systems we operate. The rest are platforms we build with and can connect. Bring the stack you already have and we will tell you honestly what wires up cleanly and what does not.

AI

  • ClaudeAlready running inside the systems we operate
  • OpenAIAlready running inside the systems we operate

Automation and operations

  • n8nAlready running inside the systems we operate
  • ClickUpAlready running inside the systems we operate
  • Google CalendarAlready running inside the systems we operate
  • CalendlyAlready running inside the systems we operate
  • Zapier
  • Make
  • Notion
  • Airtable

Communication

  • TwilioAlready running inside the systems we operate
  • SlackAlready running inside the systems we operate
  • GmailAlready running inside the systems we operate
  • WhatsAppAlready running inside the systems we operate
  • Microsoft 365
  • Resend

Data and cloud

  • Google DriveAlready running inside the systems we operate
  • Google SheetsAlready running inside the systems we operate
  • PostgreSQL
  • Supabase
  • Vercel
  • Cloudflare
  • GitHub

Finance

  • StripeAlready running inside the systems we operate
  • Xero
  • MYOB
Why LoopSmiths

What actually makes us different.

  • 01

    We operate what we build

    Most studios hand over at launch. We build your system, switch it on, and then run it. The people who scoped it are the people operating it a year later, so there is no handover to an account team and no subcontractor between you and the system.

  • 02

    You decide where the line sits

    AI drafts and automates. Anything that quotes a price, commits you to work, or answers an unhappy customer waits for a person, and where exactly that line falls is agreed with you during scoping rather than decided for you.

  • 03

    We ship our own products

    QuoteSmiths is live and trading, built and operated by the same team. We do not just advise on software. We build it, run it and carry the consequences when it breaks.

Questions

Before you get in touch.

Let’s talk

Have something that needs building?

Tell us the problem. We will work out what the system has to do.

Let’s Talk